Over 10 years experience leading B2B SaaS design of web and mobile solutions

10 years leading B2B SaaS design of web and mobile solutions in web agency for complex digital transformation projects, fintech solutions, and enterprise-level CMS and web projects. Experience across the full spectrum of UX, UI, and Product Design roles. Own the full design process end-to-end: stakeholder workshops, requirements gathering, user journeys, information architecture, specifications, wireframes, prototypes, design systems, responsive design, testing, CMS and web content accessibility training, support. 60+ clients and 100+ projects in both private and public sectors spanning government, healthcare, financial services, and education across Ireland, Europe, and the US. Skilled at guiding non-technical and non-designer stakeholders through complex design challenges within project budgets and timelines. Comfortable leading WCAG training and webinars with hundreds of attendees. Lead research and design phase by conducting meetings and workshops with various users and stakeholders and oversee projects through development, quality assurance and delivery while liaising with different project teams and stakeholders. Both solo and design lead experience within small design and collaborative development teams pTools software is used to develop enterprise-level solutions for customers in private and public sectors for bespoke solutions, fintech applications, and pTools CMS web projects. Clients include leading exchanges and financial institutions, government agencies, regulators and service providers. At pTools, I work on both sides of the business, leading our CMS Umbraco v8 product design and CMS web projects, as well as the design of complex bespoke applications and fintech solutions for various clients across the world. My main responsibilities are in user experience, accessibility, requirements gathering, business analysis, creating user stories & use cases, wireframing, and UI design. I will lead the project or product through the research and design phase by conducting meetings and workshops with various users and stakeholders and oversee projects through development, quality assurance and delivery while liaising with different project teams and stakeholders.